How to Get Rid of Wasted Effort, Scope Creep, and Lukewarm Productivity in 2012

How to Get Rid of Wasted Effort, Scope Creep, and Lukewarm Productivity in 2012 My prediction for the new year: Your organization will initiate many major changes with considerable hope and fanfare. But, by the end of the year, most …

Change Management – The Ninth Waste in Lean Six Sigma

The Ninth Waste in Lean Six Sigma Majdi Alhman posed a fascinating question in the Lean Six Sigma Forum on LinkedIn: what is the ninth waste (in lean Six Sigma)? You might have thought that he would have received a …

Consultant’s Should Not Lead Change for Their Clients

Consultant’s Should Not Lead Change for their Clients I don’t think it is the consultant’s job to bring change to our clients’ organizations. It’s their organizations, so they get to decide. The decision to change or not change is a …

What’s Your Communication Plan About the Change Initiative?

What’s Your Communication Plan About the Change Initiative? Late breaking news: communication requires giving – and receiving – information. The “and receiving” part of communications plans is often missing. Corporate communications departments salivate at the thought that they can create …

Why Clients Resist Consultants – and What to Do About It

Lawyers, used car salespeople and consultants should form the NTU club – Nobody Trusts Us. This article explains why people don’t trust consultants and what we can do about it.