20 Signs of an Unhappy Workforce
Interesting post in the ASSIEM blog of 20 signs that signal unhappy workers. I wouldn’t take the list at face value (see my reply to that post below) but it sure is a good starting point for looking at your organization.
- Increase in conflict amongst team members
- Increase in conflict between manager and employees
- Rudeness or unruliness
- Lack of enthusiasm
- Lack of engagement
- De-motivation
- Avoidance of work and/or making decisions
- Emotional distress
- Disorganised work environment
- Decreased productivity
- Not reaching expected targets or project/task delays
- Customer complaints
- Manager morale is low
- Bullying (whether obvious or subtle) – between employees or manager to employee
- Complaints about boredom
- Constantly working through lunch or long hours in the office
- Gossip and grapevine discussions re redundancy, reduced hours, lack of promotion/remuneration etc
- Communication shut down towards the manager
- Negative attitude to new projects or any change required of them
- Increased staff turnover
Here was my reply to that post:
Thanks for a fine list of things to consider. But I do hope that your readers don’t assume that the presence of any of of these items signals unhappy workers. I am quite happy (I work for myself) but I am wildly disorganized and postpone some decisions. You could argue that I am not as organized as I would like, but I am happy and pretty productive. (i.e. in business since 1978, had a few books published, and clients still call me.) Nevertheless, I think the list is well worth our attention. Any one of the items could be the tip of a very big iceberg.
Great post Rick! I agree with all of the points made, I’ve seen it first hand back when I was working at WalMart lol. The management team were horrible; bullies. I’m glad to have worked there though because that’s when I realized I just had to start working for myself
I like your thinking Rick – though I think the biggest danger is when managers work on the symptoms rather than looking for the source of the problem. With so many organizations a shift to postively engaging change resistors also means getting opinions heard – and in the early stages this can sound like conflict. Its why expert facilitation is so important when making a cultural shift in the way resistance is managed. – your response post is great – and it is double posted for some reason